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Grievance Cell

GRIEVANCE & REDRESSAL CELL (GRC)



NAME

DESIGNATION

POSITION

Dr.Beula Shanthi John

HOD – S&H

Chairperson

Mr. R. Sivagnanam

Chief Librarian

Member

Ms V Mythily

Assistant Professor-BME

Member

Ms.E Ishwarya

Assistant Professor-CE

Member

Ms C P Jetlin

Assistant Professor-CSE

Member

Dr G Merlin sheba

Professor - ECE

Member

Ms. S. Rudhra

Assistant Professor-EEE

Member

Ms.Christy Grace

Assistant Professor - IT

Member

Mr. R. Surendher

Assistant Professor-MBA

Member

Ms.P. Mythily

Housekeeping Staff

Member

I.M.Asline Angel

IV CSE A

Student member

Ms K Vaisnavi

Assistant Professor – S & H (Eng)

Member-Secretary

The main purpose of the Grievance & redressal Cell is to inculcate a responsive and accountable attitude among all the stake holders of the institution in order to maintain a conducive educational environment.

Procedure for submitting grievances :

Grievance may be registered with respective proctors or class in-charges. Grievances can also be submitted to online.grievances@jerusalemengg.ac.in and AICTE centralized support system https://css.aicte-india.org/login

Mechanism of GRC

  • Collection of grievances through various modes such as email, online link, AICTE centralised support link and written letters submitted to proctors and class incharges.

  • Address the grievances and to solve them within a stipulated time limit

  • Review all cases and prepare statistical reports about the number of cases received in each semester, the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities

  • Record all the proceedings and submit it to Principal for actions.

  • Implementing the solution.